OK, I'm trying to understand, because your writing is not clear. There is no such thing as an "editorial agency." Are you saying you paid an book agent? If you paid upfront, you got scammed. No legitimate book agent charges fees up front.
And if you are talking about book "reviewers", well...no legitimate reviewers review unpublished books. Reviewers review books after publication for the benefit of the buying public.
You are mixing words in such a way as I don't know what you are talking about.
Editor: edits your manuscript for form, plot, character development, mood, pacing, etc etc. Some freelance editors work with self-publishers and independent writers to help them prepare their books, but generally the editor doesn't come into play until AFTER the book has been accepted by a traditional publisher.
Reviewer: a person who reviews books for a periodical or website.
Agent: a professional who works with an author to submit the book to various publishers and negotiates the contract.
Now who exactly did you pay to do what?